The gist: 60% of communication is nonverbal, but we rarely think about communication beyond language. To be a terrific communicator, take control of what your body is doing when you speak and listen.
You have a secret superpower.
If you’re like me, you went through school, attended job interviews and suffered through dates agonizing over the ‘right’ thing to say. Maybe you thought about what you wanted to tell a hiring manager or what anecdotes to share with your blind date.
You focused on what to say.
But here’s my big idea: I want you to focus on how you say something.
As humans, a minimum of 60% of our communication is nonverbal. That means the majority of our connection with the people around us comes through our body language, facial expressions and voice tone. However, we tend to put all of our eggs in the verbal basket—focusing on what we are going to say not how we want to say it.
When I discovered the power of nonverbal, it was like discovering I had a secret superpower. I didn’t realize that a lot of my micro-messages—or small nonverbal gestures—were undermining my presence and credibility. I also learned that I could use my hands, my voice and my stance to add to my verbal message.
Now, I want to teach you.